Help & Questions
Shipping & Orders
How long does shipping take?
Standard shipping typically takes 5–8 business days. Express options are available at checkout. Custom Graphic Tees ship within 3–5 business days after your file is approved.
Do you offer free shipping?
Yes! We offer free standard shipping on orders over $30.
Can I change or cancel my order after placing it?
We begin processing orders quickly, so please contact us as soon as possible if you need to make a change. We’ll do our best to help, but we cannot guarantee changes once an order is in production.
Custom Graphic Tee
What file format should I submit?
For best results, submit a high-resolution PNG with a transparent background. JPEGs are accepted but may produce less clean results depending on the background.
How do I submit my image after ordering?
After checkout, you’ll receive a confirmation email with a link to submit your image. If you don’t see it, check your spam folder or contact us.
Can you print copyrighted images?
No. We are unable to print logos, characters, or artwork protected by copyright or trademark. By submitting an image, you confirm you own the rights to it. Orders with copyrighted material will be cancelled and refunded.
What if my image doesn’t print well?
Not all images translate perfectly to DTF printing. Low-resolution or heavily compressed files may not produce ideal results. We’ll do our best to prepare your file, but we are not responsible for results that don’t meet personal expectations based on image quality. If you’re unsure whether your image is a good candidate, reach out before ordering.
Can I request multiple designs, custom sizing, or graphic editing?
Yes! Contact us for custom pricing and delivery options.
Products
How do your shirts fit?
Our tees are unisex crew neck style. We recommend sizing up if you prefer a relaxed fit.
How do I care for my DTF print?
Wash inside out in cold water and tumble dry on low. Avoid ironing directly on the print. Proper care will keep your graphic looking great wash after wash.
Do you restock sold-out designs?
Some designs are restocked and some are limited runs. Contact us to ask about a specific design.
Returns & Issues
What is your return policy?
Please visit our Return Policy page for full details.
What if my order arrives damaged?
We’re sorry to hear that! Please contact us within 7 days of delivery with a photo of the issue and we’ll make it right.
Still have questions?
We’re happy to help. Reach out via our contact page and we’ll get back to you as soon as possible.